As legal tech pros have learned over the past several months, an IT provider is likely to get raked over the coals whenever a Zoom call fails — for any reason.
A more recent trend: Law firm helpdesks have been receiving emails showing an internet “speedtest,” with senders — often inaccurately —
presenting this as proof that there are problems with a particular network.
In this environment, how can legal tech pros demonstrate to sometimes-skeptical clients what’s really causing a particular problem?
Join Pingman Tools and Above the Law on February 10th at 1 p.m. ET for a discussion of the connectivity challenges that arise when supporting the remote law firm.
What you’ll learn:
- How to prove what’s really causing a tech problem
- How network monitoring tools can safeguard privacy
- How to facilitate communication while reducing finger-pointing
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